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Customer service

You can rely on our team to answer all your questions, whether you need assistance placing an order, styling advice, bespoke requests, or gift recommendations.

Please do not hesitate to contact us, we are here to help.

WhatsApp: +33 7 67 56 93 97
Monday to Saturday, 8:30 AM – 8:00 PM (CET)

You can also send us an email, and we will get back to you as soon as possible.

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Whatsapp : +33 7 67 56 93 97

Email: contact@mermere.com

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Each order includes a certificate of authenticity, a personalized note from the designer, and a postcard reflecting the spirit of the house.

The jewelry piece is presented in a reusable black satin pouch and placed inside a black box, hand-adorned with a wax seal bearing the studio’s logo.

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